Privacy Policy

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Type of site: Ecommerce

Effective date: May 15, 2025

www.motelboutiquehygge.com (the “Site”) is owned and operated by Motel-Boutique Hygge. Motel-Boutique Hygge is the data controller and can be contacted at:

info@auxportesdusoleil.com

(418) 435-3540

29 Rue de la Lumière, Baie-Saint-Paul, Quebec, G3Z 1Y7

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Purpose

The purpose of this privacy policy (the “Privacy Policy”) is to inform users of our Site of the following:

1. Personal data that we will collect
2. Use of collected data
3. Who has access to the data collected
4. The rights of users of the Site
5. The Site's cookie policy

This Privacy Policy applies in addition to the terms and conditions of use of our Site.

RGPD

For users in the European Union (“EU”), we adhere to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we are adhering to the GDPR as enshrined in the 2018 Data Protection Act.

We have not appointed a data protection officer because we do not belong to the categories of controllers and processors that are required to appoint a data protection officer under Article 37 of the GDPR.

Consent

Users agree that by using our Site, they consent to the following:

1. the terms set out in this Privacy Policy

Where the legal basis for the processing of your personal data is that you have given your consent to this processing, you can withdraw your consent at any time. If you withdraw your consent, it will not make unlawful the processing we carried out before you withdrew your consent.

You can withdraw your consent by following these steps: Via email.

Legal basis for processing

We collect and process personal data from EU users only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of EU users:

1. Users have given their consent to the processing of their data for one or more specific purposes; and
2. The processing of users' personal data is necessary so that we can take, at the request of a user, measures before entering into a contract or for the performance of a contract to which a user is a party. If a user does not provide the personal data necessary for the execution of a contract, the consequences are as follows: Unable to process reservation.

Personal data that we collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect additional data without first informing you.

Data collected non-automatically

We may also collect the following data when you perform certain functions on our Site:

1. First and last name;
2. email;
3. phone number;
4. Address; and
5. Payment information.

This data can be collected using the following methods:

1. Treatment and confirmation of a reservation.

How we use personal data

Personal data collected on our Site will be used only for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

Data that we collect when the user performs certain functions may be used for the following purposes:

1. Store for guest and customer use.

Who do we share personal data with

Employees

We may disclose to any member of our organization the user data that they reasonably need to fulfill the purposes set out in this Privacy Policy.

Third parties

We may share user data with the following third parties:

1. Payment processors.

We may share the following user data with third parties:

1. Name, postal code, credit card information.

We may share user data with third parties for the following purposes:

1. To process a reservation.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other disclosures

We will not sell or share your data with any other third party except in the following cases:

1. If required by law;
2. If required for any legal proceedings;
3. To prove or protect our rights; and
4. To buyers or potential buyers of this company in the event that we are looking to sell the company.

If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

How long do we store personal data

User data will not be retained beyond what is necessary to fulfill the purposes for which it was collected.

We will make sure to notify you if your data is kept for a longer period of time.

How we protect your personal data

At Motel-Boutique Hygge, we place the utmost importance on the safety and privacy of our travelers. In order to ensure the optimal protection of your personal information, we are committed to using technological products and services that comply with the highest security standards applicable to all regions from which our reservations come.

This includes compliance with internationally recognized security frameworks, such as the Common Criteria for the Assessment of Information Technology Security (ISO/IEC 15408), which ensure a comprehensive and rigorous assessment of the security features and capabilities of IT products. In addition, we ensure that our systems meet regional security requirements, including those imposed by Canadian and Quebec regulations, to ensure robust protection at all levels of our operations.

By implementing these strict measures, we aim to provide a secure and reliable environment for all of our guests.

While we take every reasonable precaution to ensure that our user data is secure and that users are protected, there is always the risk of harm. The entire Internet can be, at times, insecure and therefore we are not in a position to guarantee the security of user data beyond what is reasonably practical.

Your rights as a user

Under the GDPR, you have the following rights:

1. Right to be informed;
2. Right of access;
3. Right to rectification;
4. Right to erasure;
5. Right to restrict processing;
6. Right to data portability; and
7. Right to object.

Minors

We do not knowingly collect or use personal information from children under the age of 16. If we learn that we have collected personal data from a child under the age of 16, that personal data will be deleted as soon as possible. If a child under the age of 16 has provided us with personal data, their parents or guardians may contact our privacy officer.

How to change, delete, or dispute collected data

If you want to know if we collected your personal data, how we used it, if we disclosed it and to whom we disclosed it, if you want your data to be deleted or changed in any way, or if you want to exercise any of your other rights under the GDPR, please contact:

info@auxportesdusoleil.com

1-418-435-3540

Do Not Track Notice

Do Not Track is a privacy reference that you can set in some web browsers. We do not track users of our Site over time and across third party websites and therefore do not respond to Do Not Track signals issued by browsers. We are not responsible for and cannot guarantee how third parties who interact with our Site and your data will respond to Do Not Track signals.

Cookies policy

A cookie is a small file, stored on a user's hard drive by the Website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is sent. You can also choose to disable cookies entirely in your Internet browser, but this may decrease the quality of your user experience.

Please see our cookie policy.

Changes

This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes in our data collection process. When we change this Privacy Policy, we update the “Effective Date” at the top of this Privacy Policy. We recommend that our users check our Privacy Policy from time to time to ensure that they are aware of any updates. If required, we may notify users by email of changes to this Privacy Policy.

Complaints

If you have any complaints about how we handle your personal data, please contact us using the contact methods listed in the Contact section so that we can, as far as possible, resolve the issue. If you feel that we have not addressed your concern in a satisfactory manner, you can contact a supervisory authority. You also have the right to file a complaint directly with a supervisory authority. You can file a complaint with a supervisory authority by contacting: Commission d'Access to Information du Québec (CAI).

Contact

If you have any questions, do not hesitate to contact us:

info@auxportesdusoleil.com

1-418-435-3540

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